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Family Communications

Family Communications

Ameelio Connect

With Ameelio Connect, family and friends can schedule in-person visits, arrange and have video calls, receive voice calls, and send and receive e-messages (depending on the facility). Ameelio Connect is free to use on a computer, laptop, or mobile phone. And you don’t need to worry about your incarcerated loved one needing to pay either!

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Ameelio Connect

About the product

Research conducted by the Minnesota Department of Corrections in 2020, found that receiving at least one video visit reduced re-conviction by 22%.

Ameelio currently powers thousands of free video calls a day. Our video calling platform is democratizing access to vital family communication, sustaining bonds critical to successful reintegration.

Bring Ameelio into your facility, boost communication among your population, save countless hours of staff labor leveraging our security dashboard, and take part in the Ameelio innovation wave that is sweeping corrections.

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32,000

Users served

35

Facilities

$1,000,000+

Cost savings / month

Safety and security

We understand that as a correctional agency, your chief priority is the safety and security of your staff and facility. Our video calling system is equipped with industry-leading security features to give you peace of mind while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given moment. And best yet, Ameelio handles all customer service. ‍

Safety and security

We understand that as a correctional agency, your chief priority is the safety and security of your staff and facility. Our video calling system is equipped with industry-leading security features to give you peace of mind while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given moment. And best yet, Ameelio handles all customer service. ‍

Ameelio Connect

Who our products are for

Families & Loved Ones

Families and loved ones can use our mobile app to have video calls with the incarcerated person.

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Correctional Staff

Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.

Some of our users

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Product features

Mobile App for Families

Families and loved ones can download our mobile app, easily create an account, and start having video calls! We are currently working on a web app!

User ID Verification

To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.

Call Scheduling

Families and loved ones can schedule video calls with our easy to use call scheduling feature.

Call Monitoring & Recording

Correction staff can use the security dashboard to monitor up to 8 calls simultaneously.

Recording Retrieval

Corrections staff can retrieve recording archives for investigations and track the chain of custody for critical video records.

Connection History & User Network

Corrections staff may review the complete network of interactions in a designated corrections system.

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We have had nothing but a great experience with Ameelio. Ameelio staff were onsite for our launch and returned to work through any issues. We have continued to meet with Ameelio staff bi-weekly since our launch. They are incredibly responsive and have worked diligently to address our concerns at all hours of the day. The tablets have saved our staff a considerable amount of time.

Shannon Siders

Superintendent, Champaign County JDC

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Ameelio worked with our juvenile detention center to develop a platform for residents to have secure contact with their families, while also complying with PREA’s requirement for a truly anonymous way to report incidents. Ameelio customized the platform to fit our needs and did so expeditiously. Our system is live now, and we are very pleased with the benefits to our residents and their families.

Amy Sierra

Assistant Superintendent, Kane County JJC

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We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.

Dr. Beth Skinner

Director of Iowa DOC

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Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.

Dean Williams

Executive Director of Colorado DOC

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Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.

Mike Gass

Iowa Correctional Officer

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View our other

 

Family Communications

 

products

View other Ameelio products

Family Communications

Family Communications

For: 

Family and Friends

Ameelio is a custom solution. We are able to support programming on devices owned by agencies or those managed and operated by Ameelio.

Education

Education

For: 

Programs and Higher Education

Provide scaled programs and instruction to incarcerated students through Ameelio's Canvas-based LMS designed for incarcerated people which integrates with the communication suite for instruction.

Reentry

Reentry

For: 

Probation and Courts

Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.

Provider communications

Provider communications

For: 

Attorneys

Communicate with incarcerated clients 
in a secure and trusted ecosystem, supporting access to communications and documents.

Tablet & Hardware

Tablet & Hardware

For: 

Correctional Agencies

Ameelio provides departments with the option to purchase Ameelio’s custom-made ruggedized devices. Ameelio’s services can also work on any existing devices.

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Get in touch

Customer support | customersupport@ameelio.org

Having an issue or want to request a demo?

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